Allgemeine Geschäftsbedingungen

Terraza Grup reserves the right to rectify the prices and availabilities if the system has done any mistake. In this case, Terraza Grup will notify in 48 hours the error, giving the alternative to the client of paying the difference or annulling the reserve.

Booking at Terraza Grup implies the acceptance of the prevention and protection measures of the Covid-19 applied according to the regulations and appropriate to the establishment. It also implies the acceptance of the possible access limitations and/or restrictions in certain services and/or areas of the establishment such are common areas, swimming pools, water areas,  F&B services,...

WE ARE MORE FLEXIBLE: Cancellation or modification of the reservation without cost until 24 hours before the day of arrival. 

* In case of modification of the reservation, the price will vary according to the new dates chosen.

If cancelled later or in case of no-show, the first night will be charged.

We inform you that the personal data obtained from this form, as well as your email address, have been including in a file whose person in charge is TERRAZA GRUP, with the purpose of taking care of your consultations and of sending you information related to TERRAZA GRUP that could be of your interest. TERRAZA GRUP is committed to the exclusive use of the data, gathered by means of this form, for the mentioned purpose previously. The interested one declares to have knowledge of the destiny and use of the personal data obtained by means of the reading of presents clause. The remittance of this email implies the acceptance of the exposed clauses. If you want to exercise the rights of access, rectification, cancellation or opposition, in the terms that Statutory law 15/1999 establishes, you can do it in the following adress Avda Rhode, 32 17480-Roses.


We would like to thank you for your reservation and wish you good stay at the Hotel Terraza!

In compliance with the tourist tax regulation applied since November, 1st 2012. There will be the city tax charge per person and per night not included in the final price of the reservation.

CANCELLATION: If cancelled 24 hours before the arrival date, no fees will be charged. If cancelled later or in case of no-show, the first night will be charged to the credit card and the reservation will be cancelled

CHECK-IN/CHECK-OUT.  The check-in is from 16:00h until 22:00h and the check-out from 08:00h until 12:00h. Outside of this timetables, please do not hesitate to contact us.

PAYMENT. We are sorry to inform you that we do not accept checks.

For reservations of more than 3 rooms o for stays of more than 15 nights contact us to see the special conditions applied.

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