Terraza Grup reserves the right to rectify the prices if the system has done any mistake. In this case, Terraza Grup will notify in 48 hours the error, giving the alternative to the client of paying the difference or annulling the reserve.
Due to the above mentioned, in case you would like to use the SPA (massage or water area) or the restaurant, it is necessary to book in advance. Children aged 16 and under are not allowed in the spa.
CANCELLATION:
-WE ARE MORE FLEXIBLE: for stays with check in from September, 22th 2024: cancellation or modification* of the reservation without cost until 24 hours before the day of arrival.
-FLEXIBLE: for stays with check in between April, 1st 2024 and June, 30th 2024(both dates included): cancellation or modification* of the reservation without cost until 48 hours before the day of arrival.
-HIGH SEASON: for stays with check in between July, 1st 2024 and September, 21th 2024 and between 29.12.2024 and 02/01.2024(both dates included): cancellation or modification* of the reservation without cost until 72 hours before the day of arrival.
* In case of modification of the reservation, the price will vary according to the new dates chosen.
If cancelled within the above mentioned term before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged and the booking will be cancelled.
For reservations of more than 3 rooms o for stays of more than 15 nights contact us to see the special conditions applied.
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We inform you that the personal data obtained from this form, as well as your email address, have been including in a file whose person in charge is TERRAZA GRUP, with the purpose of taking care of your consultations and of sending you information related to TERRAZA GRUP that could be of your interest. TERRAZA GRUP is committed to the exclusive use of the data, gathered by means of this form, for the mentioned purpose previously. The interested one declares to have knowledge of the destiny and use of the personal data obtained by means of the reading of present's clause. The remittance of this email implies the acceptance of the exposed clauses. If you want to exercise the rights of access, rectification, cancellation or opposition, in the terms that establishes the European Regulation 2016/679 of April, 27th (RGPD), you can do it in the following address Avda Rhode, 32 17480-Roses.
We would like to thank you for your reservation and wish you good stay at the Hotel Terraza!
In compliance with the tourist tax regulation applied since November, 1st 2012. There will be the city tax charge per person and per night not included in the final price of the reservation.
CHECK-IN/CHECK-OUT. The check-in is from 16:00h until 22:00h and the check-out from 08:00h until 12:00h. Outside of this timetables, please do not hesitate to contact us.
PAYMENT. We are sorry to inform you that we do not accept checks.